User and Group Management

System Administrators can manage users and groups via the Setup tab.

On This Page

Managing Groups

The license is the first level of access control applied to a user. Licenses determine a user’s access to Veeva Compass products and the ability to submit their own data pulls. Users are associated with licenses via groups. See Creating and Managing Groups for more details on assigning licenses to groups.

The Veeva Compass All Access license allows for unlimited access to all Veeva Compass data and data pull functionality. This license allows you to set-up both one time and recurring data pulls. Once submitted, the data pulls can be viewed and managed in Job Manager, shared with service providers as needed, and accessed from the selected delivery location(s).

Creating and Managing Groups

The Group Manager can be accessed via the Setup > Groups tab. Group Manager allows you to create and manage existing groups in your Portal.

Groups

To create a new group, click on “Add Group”.

Groups

You will be prompted to enter a group name and assign license(s) to the group. Each group must have at least one assigned license. Once you have finished entering your group details, click “Done”.

Groups

Groups can be edited and/or deleted from within the Group Manager using the “Edit” and “Delete” buttons.

Groups

Managing Users

Profiles are the second level of access control applied to a user, and determine access to portal functionality. Both the license and profile must grant access to a user in order for that user to access the functionality.

There are three types of profiles: System Administrator, Standard User, and Integration User.

System Administrators have access to data pull and data share functionality. In addition, System Administrators are able to manage users, groups, and delivery locations in their Portal.

Standard Users have access to data pull and data share functionality. Standard Users do not have the ability to manage users, groups, and delivery locations.

Integration Users have no Portal access and cannot create data pulls, shares, or manage users, groups, and delivery locations. Integration Users have access to the SFTP and API only.

Creating and Managing Users

The User Manager can be accessed via the Setup > Users tab. User Manager allows you to create and manage existing users in your Portal.

Users

The search bar allows you to locate a specific user based on their name, username, or email. The groups filter (defaulted to all groups) allows you to filter users based on their group. The status filters allow you to filter users based on their status (active, pending, or deactivated).

Users

To create a new user, click on “Add User”.

Users

You will be prompted to assign a profile, group(s), and enter details about the user such as their name, department, and timezone. See Managing Users for more details on user profiles.

To enable access to the Compass API for a user, select the “API Access” checkbox. Note that API access for Integration Users is default enabled and cannot be disabled. For more information on the Compass API, refer to the Compass API Help Site.

If Single Sign-On (SSO) is configured for your Compass instance, you will see an “Enable SSO” checkbox for users. This will allow users to login with your company’s SSO provider, rather than a standard Compass password. To enable SSO for a user, select the “Enable SSO” checkbox and provide the Identity Provider User ID and Username for that user. Note that SSO cannot be enabled for Integration Users. For more information on SSO, refer to Single Sign-On

When you are finished populating the details, click “Add User”. This will send an activation email to the user’s email address.

Users

To edit an existing user, click on “Settings” for the desired user.

Users

This will allow you to update their user information or API settings, send a password reset email or resend the activation email, or deactivate the user. Click “Done” to save your changes or “Cancel” to discard any changes.